Frequently Asked Questions
Everything you need to know about your Mobellia furniture shopping experience.
What is the typical shipping timeframe for large furniture items?
Most in-stock furniture pieces are processed within 3-5 business days. Delivery usually takes 7-14 business days depending on your location and the size of the item. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer White Glove Delivery and assembly services?
Yes, we offer White Glove Delivery for an additional fee. This service includes bringing the furniture into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees apply, and items must be in new condition.
Are your wood products sustainably sourced?
At Mobellia, we prioritize the planet. 100% of our solid wood collections are crafted from FSC-certified timber, ensuring that your home decor supports responsible forest management.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can test the color and texture in your home's natural lighting before making a final decision.
What kind of warranty do you provide on your furniture?
All Mobellia furniture comes with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship. Extended protection plans are also available at checkout.